These Terms and Conditions govern your use of the Chapel Pharmacy website (chapelpharmacy.co.uk) and the services we provide. By accessing or using this website, you agree to be bound by these Terms in full.
If you do not agree with any part of these Terms, we kindly ask that you refrain from using our website.
These Terms and Conditions (“Terms”) govern your use of the Chapel Pharmacy website (chapelpharmacy.co.uk) and the services we provide. By accessing or using this website, you agree to be bound by these Terms in full. If you do not agree, please do not use the website.
Chapel Pharmacy is operated by Vectrum Services Limited, with its registered premises at 102-104 Chapel Lane, Farnborough, Hampshire, GU14 9BL. References to “we”, “us” or “our” throughout these Terms refer to Chapel Pharmacy / Vectrum Services Limited.
This website is intended to provide information about Chapel Pharmacy, its services, and to allow you to book appointments. You may use the website for lawful purposes only.
We reserve the right to withdraw or amend the content and services we provide on the website without notice. We do not guarantee that the website will be available at all times or that it will be free from errors, viruses, or other harmful components.
You are responsible for ensuring that your access to the website is compatible with your equipment and software. We accept no liability for any damage to your device or data arising from your use of this website.
Chapel Pharmacy offers a range of NHS and private healthcare services, including but not limited to dispensing, Pharmacy First, vaccinations, travel health, weight loss treatment, erectile dysfunction treatment, period delay, earwax removal, cryotherapy, private prescribing, blood pressure checks, and aesthetic treatments.
Appointments can be booked through our online booking system (Simplybook) or by visiting or calling the pharmacy on +44127633819. Some services are also available on a walk-in basis.
All private clinical services, including prescribing, aesthetics, and weight loss treatment, are subject to a clinical suitability assessment by a GPhC-registered pharmacist or independent prescriber. Listing a service on this website does not guarantee it will be provided. Treatment is always at the clinical discretion of the attending pharmacist or prescriber.
Aesthetic treatments, including anti-wrinkle injections and dermal fillers, are available to adults aged 18 and over only. Results vary between individuals. Anti-wrinkle treatment is subject to an individual prescribing decision and is not guaranteed.
Travel vaccination services are delivered through the on-site Three Counties Travel Clinic. Yellow Fever vaccination and certification are available as a registered Yellow Fever Vaccination Centre.
Prices for private services are displayed on the relevant service pages of this website and are correct at the time of publication. All prices are inclusive of VAT where applicable.
We reserve the right to change prices at any time without prior notice. The price payable will be the price in effect at the time of your appointment or purchase. Please confirm current pricing when booking.
Payment for private services is due at the time of the appointment unless otherwise agreed. NHS services provided under NHS contractual terms are free of charge to eligible patients.
If you need to cancel or reschedule an appointment, please contact us as early as possible by calling +44127633819 or emailing info@chapelpharmacy.co.uk.
Refunds for private services are handled on a case-by-case basis. Once a consultation has taken place or a medication has been dispensed, a refund may not be available. Medications dispensed to a named patient cannot be returned or refunded in accordance with pharmacy regulations.
Vaccines that have been ordered specifically for your appointment may not be refundable if the appointment is cancelled at short notice. We will inform you of any such charges at the time of booking.
All content on this website, including text, images, graphics, logos, icons, and page layout, is the property of Chapel Pharmacy (Vectrum Services Limited) or its content suppliers and is protected by United Kingdom and international copyright and trademark laws.
You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without our prior written consent. You may print or download content for your own personal, non-commercial use, provided you do not remove any copyright or proprietary notices.
You agree not to use this website for any purpose that is unlawful or prohibited by these Terms. In particular, you must not:
We reserve the right to restrict access to the website at our sole discretion if we believe these Terms have been breached.
To the fullest extent permitted by law, Chapel Pharmacy (Vectrum Services Limited) excludes all liability for any loss or damage, whether direct, indirect, incidental, special, or consequential, arising from your use of or inability to use this website or the information contained on it.
This limitation applies to losses caused by viruses, inaccuracies or errors in website content, or the actions of third parties. It does not exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under English law.
Nothing in these Terms affects your statutory rights as a consumer.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update or amend these Terms at any time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes are published constitutes your acceptance of the updated Terms.
If you have any questions about these Terms and Conditions, please contact us:
