At Chapel Pharmacy on Chapel Lane, our pharmacists remove it by microsuction using the cutting-edge system, usually in a single appointment. No water, no syringing, and no wait for a GP slot.
Wax is normal and healthy. It only becomes a problem when it stops migrating out of the canal and packs down against the eardrum.
Most people notice it suddenly, often after a shower, a swim, or a flight. Book an ear check if you have:
If your hearing suddenly decreases in three days or less, see your GP or go to A&E within 24 hours. Don’t wait for a wax appointment.
Seek medical help if you have hearing loss or ringing in one ear, pulsing sounds, ear discharge, ear pain with fever, or facial drooping (call 999).
The £15 check is deducted from your treatment cost if you proceed. Treating both ears costs £60 instead of £75. There’s no consultation fee or charge for aftercare advice. Payment is made at the pharmacy after your appointment.
Schedule online or call. Walk-ins are welcome if a room is available. Use olive oil drops for three to five days for easier wax removal, but it’s not required.
We gather your medical history and examine both ears using the Tympa HD camera. If wax isn’t the issue, we’ll guide you on next steps.
Microsuction lasts 15 to 30 minutes, one ear at a time. You remain upright as we remove wax. After, we show you the results and provide advice for ear maintenance. You can drive or work immediately after.
Microsuction uses a low-pressure suction tube. It’s about the width of a drinking straw tip. The tube is guided under magnification. Our Tympa system adds an HD camera, so the pharmacist watches the wax, the canal wall, and the eardrum on screen throughout.
Nothing is flushed into your ear, and nothing is pushed blindly toward the drum. The wax is drawn out piece by piece while the clinician looks directly at it.
Microsuction is the best method for ears that can’t have water near them. This includes cases like a perforated eardrum, grommets, a mastoid cavity, past ear surgery, or narrow and bendy canals. The suction is noisy, similar to a vacuum held close to your ear, and the noise stops the moment the wax clears.
Many GP practices no longer offer routine wax removal, though it is worth asking your own surgery first. That is the main reason patients now book private ear wax removal locally instead of waiting on a referral.
Microsuction is a low-risk procedure in trained hands, and most patients walk out with nothing worse than better hearing. The short-lived effects are still worth knowing about.
Contact us or your GP if you develop increasing pain, discharge, bleeding, or fresh hearing loss in the days after treatment.
We treat adults of all ages and children who meet our age requirement, accompanied by a consenting parent or guardian. Children must remain still during the procedure. Symptoms in children may indicate glue ear, and we will advise if an ENT assessment is needed. Older patients are the group most affected. Wax turns drier and harder with age, and hearing loss caused by wax is often mistaken for age-related hearing loss.
Aids block the canal's natural clearing action, so wax builds up faster. Whistling, crackling, or a weak sound or an aid that suddenly feels loose is usually wax rather than a faulty device.
Water softens and swells wax, which is why ears often block right after a swim. Regular swimmers tend to notice symptoms sooner than everyone else.
Earbuds, musicians' in-ear monitors, industrial ear defenders, and sleeping plugs all trap wax and push it inward. Daily earbud users are one of the fastest-growing groups we treat.
We have looked after Farnborough families for three decades from the same premises and hold a 4.9 out of 5 Google rating.
Our system shows what your ear canal looks like before and after treatment, so you are not taking our word for the result.
If the problem turns out to be an ear infection rather than wax, our independent prescribers can assess and treat it during the same visit.
Appointments rarely run late and walk-ins are usually seen quickly, because we are not waiting on one room to free up.
The £15 ear check is deducted from treatment, so a proper examination costs you nothing extra once you decide to go ahead.
Free on-site parking, step-free wheelchair access, and a bus stop directly outside the pharmacy door on Chapel Lane.
Monday to Friday, 9am to 6pm, and Saturday, 9am to 4pm, with a lunchtime close between 1pm and 2pm on weekdays.
If you’re interested in any of the services we offer, you’re welcome to reach out. We’d love to see you at Chapel Pharmacy.
Come and see why families in Farnborough have trusted Chapel Pharmacy with their health for over 30 years. We're here for you.
Yes, limited parking is available. The Fox Inn pub also has ample parking space across the road.
A bus stop is located near the front of the pharmacy.
Trusted by generations of families in Farnborough.
Absolutely amazing all very polite and helpful. I had a dizzy/ faint spell (due to a condition I have) in there collecting my son’s medicine and she was brilliant with me& waited till my numbers went back to normal and made sure me and my son was both okay. I can’t thank them enough.
Can not belive how helpful and cheerful all the staff are, always greet you with a smile,great chemist everything you need, and if they havent got it, they will get it for you, nothing is ever a bother! 😁, thank you for all your help and advice. …
Lansdowne Pharmacy are absolutely fantastic, they go above and beyond to ensure prescriptions are dealt with correctly and ready for collection or delivery under regular and unforeseen circumstances. The ladies at the front are always friendly, polite and so so helpful.
Excellent local pharmacy. Pharmacist is extremely helpful. Even sorted out my prescription with the surgery.
Highly recommended
No referral is needed. Book directly with us, pay on the day, and we will write to your GP only if you ask us to.
Yes. There is no sedation and no recovery period, so most patients drive home or head straight back to work afterwards.
You pay the £15 check only. We will explain what the camera showed and advise whether you need your GP or an audiologist.
Yes. No medication is used, and nothing is absorbed into the body, so microsuction can be carried out at any stage of pregnancy.
If wax is the cause, ringing usually settles once the canal is clear. Ringing with no wax present needs assessment by your GP.
Expert tips from your local clinical team.
Book online and take a protected slot at a time that suits you, or walk in and speak to a pharmacist today.
