Seven common conditions, assessed and treated by a pharmacist on Chapel Lane. No GP appointment or referral needed, and antibiotics are supplied on the day when clinically appropriate.
Pharmacy First is an NHS service that launched across England on January 31, 2024. It allows community pharmacists to assess and treat seven specific conditions without sending you to a GP.
We follow the same NHS clinical pathways your surgery uses. Where a prescription-only medicine is needed, we supply it directly under a patient group direction.
The consultation itself is free. If we supply a medicine, you pay the standard NHS prescription charge, or nothing at all if you are exempt.
The service offers urgent repeat medicine supply if it was prescribed before. It also advises on minor illnesses. It’s a good idea to ask, even if your issue isn’t listed.
Schedule online via simply book or walk in. NHS 111 or your GP can also refer you.
Consultations occur in private rooms. A pharmacist assesses your history, symptoms, and necessary exams in about ten to fifteen minutes.
If suitable, receive treatment before leaving. Otherwise, get self-care advice or a same-day referral, with notes sent to your GP.
For ages 5 and up, we assess symptoms using FeverPAIN or Centor criteria. Most sore throats resolve within a week. If necessary, we provide antibiotics like phenoxymethylpenicillin on-site.
For children 1 to 17, we examine the eardrum with an otoscope. Most earaches improve without antibiotics. If infection is evident, we can offer antibiotics the same day.
For patients 12 and older, acute sinusitis often follows a cold and lasts two to three weeks. We provide self-care advice for symptoms under 10 days and high-dose nasal corticosteroids after that.
For anyone aged 1 and over, we assess bites that are spreading or painful. Oral antibiotics are provided as needed, and severe cases are referred promptly.
For patients 1 and older with non-bullous impetigo, quick treatment is essential to prevent spreading. We typically start with antiseptic cream and offer advice on hygiene and school attendance.
For adults 18 and older, antiviral treatment is most effective within 72 hours of rash onset. We assess the rash and provide antivirals or arrange an ophthalmology referral if necessary.
For women 16 to 64 with lower UTI symptoms, we evaluate against NHS guidelines. If criteria are met, antibiotics like nitrofurantoin can be supplied. Special cases require alternative pathways.
There are four ways in:
Come to the pharmacy at 102-104 Chapel Lane and ask for a Pharmacy First consultation.
Reserve a slot through our Simplybook booking page. NHS 111. Call 111 or use the online service and ask to be referred to a local pharmacy.
Reserve a slot through our Simplybook booking page. Your practice can send you to us directly, which usually means being seen far sooner.
You need to be registered with a GP practice in England. You do not need to live in Farnborough, and you do not need to be one of our regular patients.
We run a pharmacy. First, we are open during opening hours, Monday to Friday 9 am to 6 pm and Saturday 9 am to 4 pm. The pharmacy closes for lunch between 1 pm and 2 pm on weekdays.
Pharmacy First is built around clear clinical criteria, and part of doing it properly is knowing when to say no.
You may need a GP, urgent care or A&E if:
Call 999 for chest pain, severe breathlessness, or sepsis signs. If unsure, call us or 111. We’ll guide you on the next steps and refer you if needed.
Using the pharmacy for these seven conditions frees up GP appointments for people who genuinely need them. That is the point of the scheme, and it is why surgeries can refer directly into the service.
Three rooms mean you are seen in private quickly, even when the pharmacy is busy on a Monday morning.
There is always a pharmacist free to consult, so the dispensary keeps running while you are being assessed in a side room.
If your condition falls outside the seven NHS pathways, our prescribers can often treat it privately the same day, with no GP wait.
Booking through Simplybook holds a genuine time slot for you. You are not queueing behind a dozen prescription collections.
We have treated families here across generations, which means we know the local GP surgeries and how to get you seen fast.
Patients tell us the same two things: the queue moves, and someone actually listens. That is what we build the service around.
Pull up, park for free and walk in. The bus stops directly outside the door, which matters when you feel rotten.
Vaccinations, earwax removal, blood pressure checks, travel clinic and weight loss support are all here if you need them next.
If you’re interested in any of the services we offer, you’re welcome to reach out. We’d love to see you at Chapel Pharmacy.
Come and see why families in Farnborough have trusted Chapel Pharmacy with their health for over 30 years. We're here for you.
Yes, limited parking is available. The Fox Inn pub also has ample parking space across the road.
A bus stop is located near the front of the pharmacy.
Trusted by generations of families in Farnborough.
Absolutely amazing all very polite and helpful. I had a dizzy/ faint spell (due to a condition I have) in there collecting my son’s medicine and she was brilliant with me& waited till my numbers went back to normal and made sure me and my son was both okay. I can’t thank them enough.
Can not belive how helpful and cheerful all the staff are, always greet you with a smile,great chemist everything you need, and if they havent got it, they will get it for you, nothing is ever a bother! 😁, thank you for all your help and advice. …
Lansdowne Pharmacy are absolutely fantastic, they go above and beyond to ensure prescriptions are dealt with correctly and ready for collection or delivery under regular and unforeseen circumstances. The ladies at the front are always friendly, polite and so so helpful.
Excellent local pharmacy. Pharmacist is extremely helpful. Even sorted out my prescription with the surgery.
Highly recommended
Yes. You must be registered with a GP practice in England, though it does not need to be a Farnborough surgery or one we usually work with.
Yes. We send a consultation record to your registered GP practice, normally the same day, so your medical notes stay complete and accurate.
Sometimes. Several pathways exclude pregnancy for safety reasons, so tell the pharmacist upfront, and they will advise or refer you appropriately.
Yes. Pharmacists supply them under patient group directions, following strict NHS criteria that set out exactly when antibiotics are and are not appropriate.
No. The Pharmacy First consultation is free whatever the outcome, and you only pay a prescription charge if we supply a medicine and you are not exempt.
Expert tips from your local clinical team.
Book online and take a protected slot at a time that suits you, or walk in and speak to a pharmacist today.
